Get started with Ledger — Protect your crypto with Ledger Live and your hardware wallet

Use this official Ledger Start guide to initialize your Ledger device, install Ledger Live, create a secure recovery phrase, and follow security best practices. Clear steps and troubleshooting to get you secure fast.

Begin setup
Ledger Live app screenshot

Quick start — 5 essential steps

Estimated time: 10–25 minutes. You'll need your Ledger device, a computer (or mobile), and a safe place for your recovery sheet.

1. Unbox & verify

Check tamper-evident seals and package integrity. If packaging looks altered, stop and contact official Ledger support.

2. Install Ledger Live

Download Ledger Live from ledger.com/start and install it. Use the official site — avoid third-party downloads.

3. Initialize your device

Choose to set up as a new device. Record your recovery phrase on the supplied card — never photograph or store it digitally.

4. Install apps & add accounts

From Ledger Live, install the apps for the cryptocurrencies you use and add accounts to manage them securely.

5. Confirm transactions

Always verify transaction details on the device screen and approve actions using physical buttons—this keeps your private keys safe.

Security best practices

  • Never share your recovery phrase. Ledger Support will never request it.
  • Write your recovery phrase on the provided recovery sheet and keep multiple offline copies in secure, separate locations.
  • Use a strong PIN and enable additional device protections where available.
  • Keep firmware and Ledger Live up to date; verify update prompts on the device screen before installing.

Troubleshooting

If Ledger Live does not detect your device, try:

  • Switching USB cables or ports — some cables are power-only.
  • Restarting Ledger Live or your computer, or trying a supported mobile connection.
  • Checking operating system USB permissions and browser settings (if using a web connection).
  • Consulting the Ledger Help Center for device diagnostics and step-by-step support.

Frequently asked questions

Can I use Ledger with third‑party wallets?

Yes. Ledger is designed to work with many third‑party apps. Only connect to apps you trust and always verify transaction details on-device.

What happens if I lose my recovery phrase?

If you lose your recovery phrase and lose access to your Ledger, the funds cannot be recovered. Make multiple secure, offline backups of your recovery phrase.

Is Ledger Live free?

Yes — Ledger Live is free to download and use. Beware of services claiming to offer paid "support" that ask for your recovery phrase or private keys.